FBK Conditions
Our Cost Structure
The pricing is valid for Germany, Slovakia and the Czech Republic:
*All prices exclude VAT.
FBK calculator
Automatically estimate the fees for your FBK offers with the FBK calculator in the Seller Portal. Simply enter the dimensions and weight of the FBK product and click on Estimate fees.
Click here to go straight to the FBK calculator.
Replenishment fee
The replenishment fee is calculated monthly and depends on the season as well as the required storage space your product occupies in our warehouses. The final calculation is based on the exact size of the stored sales unit.
- For units received on the first day of the month, the replenishment fee is not charged for the entire month (regardless of whether the month has 30 or 31 days).
- For units received any other day of the month, no replenishment fee will be charged for the next 30 days.
For small items & standard items (≤ 53 x 37 x 36 cm)
per cubic metre per month
| January – September | October – December | |
| up to 1 month | – | – |
| up to 3 months | €24 | €29 |
| up to 6 months | €29 | €35 |
| up to 12 months | €34 | €39 |
| more than 12 months | €150 | €180 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
For medium, large, & extra large items (≤ 120 x 80 x 120 cm Cheb Warehouse, ≤ 120 x 80 x 180 cm Bönen Warehouse)
per cubic metre per month
| January – September | October – December | |
| up to 1 month | – | – |
| up to 3 months | €17 | €23 |
| up to 6 months | €23 | €28 |
| up to 12 months | €29 | €33 |
| more than 12 months | €150 | €180 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Fulfilment fee
The fulfilment fee comprises the cost charged for handling and shipping orders placed by customers on behalf of sellers. The fulfilment fee is based on the weight and size of the sales unit.
Standard Parcel Delivery*
The maximum girth (1x longest side + 2x sum of both shortest sides) must not exceed 360cm. The maximum weight is 31.5 kilograms. The decision as to whether the product is suitable for onward shipment to the end customer without further packaging, lies at the discretion of the supplier. For more information on the various indicators, please refer to the FBK Guide.
| Weight of the Shipment | Small item≤ 27 x 18 x 18 cm | Standard item≤ 53 x 37 x 36 cm |
| < 0.95 kg | €3.15 | €3.34 |
| < 1.9 kg | €3.44 | €4.06 |
| < 3.9 kg | €4.70 | €5.00 |
| < 5.9 kg | €5.43 | €5.79 |
| < 7.8 kg | €5.64 | €6.02 |
| < 9.8 kg | €5.86 | €6.25 |
| < 11.8 kg | €6.09 | €6.49 |
| < 14.8 kg | €6.67 | €7.10 |
| < 19.7 kg | €8.01 | €8.01 |
| < 24.7 kg | €9.07 | €9.07 |
| < 31.5 kg | €9.08 | €9.08 |
| Weight of the Shipment | Medium item≤ 61 x 46 x 46 cm | |
| Packaging | No packaging* | |
| < 0.95 kg | €5.48 | €4.50 |
| < 1.9 kg | €5.50 | €4.53 |
| < 3.9 kg | €6.52 | €5.53 |
| < 5.9 kg | €6.58 | €5.61 |
| < 7.8 kg | €6.75 | €5.78 |
| < 9.8 kg | €6.93 | €5.95 |
| < 11.8 kg | €7.23 | €6.25 |
| < 14.8 kg | €7.54 | €6.56 |
| < 19.7 kg | €8.01 | €7.04 |
| < 24.7 kg | €9.07 | €8.10 |
| < 31.5 kg | €9.08 | €8.11 |
| Weight of the Shipment | Large item≤ 120 x 60 x 60 cm | |
| Packaging | No packaging* | |
| < 0.95 kg | €5.87 | €4.91 |
| < 1.9 kg | €6.15 | €5.20 |
| < 3.9 kg | €6.90 | €5.94 |
| < 5.9 kg | €6.97 | €6.02 |
| < 7.8 kg | €7.15 | €6.21 |
| < 9.8 kg | €7.33 | €6.38 |
| < 11.8 kg | €7.65 | €6.70 |
| < 14.8 kg | €7.99 | €7.04 |
| < 19.7 kg | €8.48 | €7.35 |
| < 24.7 kg | €9.61 | €8.46 |
| < 31.5 kg | €9.62 | €8.66 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Bulky Goods Delivery**
The dimension is that the longest side is over 120cm (max. 180cm), or 2 sides are both longer than 60 cm. The maximum girth (1x longest side + 2x each both shortest sides) must not exceed 360cm. The maximum weight is 31.5 kilograms. The decision whether further packaging is necessary for onward shipment to the end customer or whether the product is suitable for onward shipment to the end customer without further packaging, lies at the discretion of FBK. For more information on the various indicators, please refer to the FBK Guide. Delivery time can vary between 2 to 4 days.
| Dimensions of longest side | Girth | Max. weight of the shipmen | |
| No packaging | |||
| < 175 cm | ≤ 300 cm | 5 kg | €12.82 |
| < 175 cm | ≤ 300 cm | 5 kg – 31.5 kg | €13.53 |
| ≤ 180 cm | ≤ 360 cm | 1 kg | €19.12 |
| ≤ 180 cm | ≤ 360 cm | 3 kg | €19.33 |
| ≤ 180 cm | ≤ 360 cm | 5 kg | €19.75 |
| ≤ 180 cm | ≤ 360 cm | 10 kg | €20.16 |
| ≤ 180 cm | ≤ 360 cm | 20 kg | €20.99 |
| ≤ 180 cm | ≤ 360 cm | 31.5 kg | €21.85 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
**This service is only available within Germany.
Hauler Delivery**
The maximum dimension (length x width x height) must not exceed 120 x 80 x 180 cm. The maximum height must not exceed 180cm. The maximum girth (1x longest side + 2x each both shortest sides) must not exceed 580cm. The maximum weight is 600 kilograms. Hauler goods are delivered to the curb side. For more information on the various indicators, please refer to the FBK Guide. Delivery time can vary between 3 to 5 days.
| Volumen | Gewicht der Sendung | |
| < 1 m³ | ≤ 100 kg | €54.57 |
| < 1.5 m³ | ≤ 150 kg | €56.64 |
| < 1.728 m³ | ≤ 300 kg | €76.49 |
| < 1.728 m³ | ≤ 350 kg | €81.28 |
| < 1.728 m³ | ≤ 450 kg | €86.08 |
| < 1.728 m³ | ≤ 550 kg | €100.43 |
| < 1.728 m³ | ≤ 600 kg | €112.40 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
**This service is only available within Germany.
Envelope Delivery**
The dimensions must not exceed 35 x 25 x 2 cm. The maximum weight is 500 grams. The maximum sales price can be set individually in the Seller Portal.
Important:
Items sent by letter are not insured and do not have a tracking-ID. Kaufland Global Marketplace accept no liability in the event of loss in transit.
| Weight of the shipment | Small Item≤ 35 x 25 x 2 cm |
| ≤ 0.5 kg | €1.90 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
**This service is only available within Germany.
Returns fee
The Returns fee is the fee that is charged for customer returns. It is calculated based on the weight and size of the return unit. The Returns Fee is not compatible with any SIOC discount.
Standard Parcel Delivery
| Weight of the Shipment | Small &standard item | Medium & large item |
| < 0.95 kg | €3.05 | €4.45 |
| < 1.9 kg | €3.26 | €4.66 |
| < 3.9 kg | €3.26 | €4.66 |
| < 5.9 kg | €3.97 | €5.37 |
| < 7.8 kg | €3.97 | €5.37 |
| < 9.8 kg | €3.97 | €5.37 |
| < 11.8 kg | €4.81 | €6.21 |
| < 14.8 kg | €4.81 | €6.21 |
| < 19.7 kg | €5.81 | €6.21 |
| < 24.7 kg | €5.81 | €7.21 |
| < 31.5 kg | €5.81 | €7.21 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Bulky Goods Delivery
| Dimensions of longest side | Girth | Max. weight of the shipment | Return Fee |
| < 175 cm | ≤ 300 cm | 5 kg | €14.59 |
| < 175 cm | ≤ 300 cm | 5 kg – 31.5 kg | €15.30 |
| ≤ 180 cm | ≤ 360 cm | 1 kg | €20.89 |
| ≤ 180 cm | ≤ 360 cm | 3 kg | €21.10 |
| ≤ 180 cm | ≤ 360 cm | 5 kg | €21.52 |
| ≤ 180 cm | ≤ 360 cm | 10 kg | €21.93 |
| ≤ 180 cm | ≤ 360 cm | 20 kg | €22.76 |
| ≤ 180 cm | ≤ 360 cm | 31.5 kg | €23.62 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Hauler Delivery
| Volume | Weight of the shipment | Return Fee |
| < 1 m³ | ≤ 100 kg | €50.11 |
| < 1.5 m³ | ≤ 150 kg | €52.09 |
| < 1.728 m³ | ≤ 300 kg | €71.00 |
| < 1.728 m³ | ≤ 350 kg | €75.55 |
| < 1.728 m³ | ≤ 450 kg | €80.12 |
| < 1.728 m³ | ≤ 550 kg | €93.79 |
| < 1.728 m³ | ≤ 600 kg | €105.19 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Envelope Delivery
| Weight of the shipment | Small Item≤ 35 x 25 x 2 cm |
| ≤ 0.5 kg | € 1.90 |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
Additional services
We offer a range of additional services, from remission processing to services on request. Freight and processing costs will be charged for organized remission of the products. Remission processing includes the arrangement of the products for transport (picking from the warehouse, packaging safe for transport, loading, etc.).
| Remission freight costs | |
| Self-collection: (For pick-up without pallet exchange, the cost is €20 per pallet) | at no cost |
| Package: | €4.50 |
| Bulky goods**: | €12 |
| Pallet: | €70 |
| Shipment abroad: | on request |
**This service is only available within Germany.
| Remission processing (per unit) *regardless of weight | |
| Small item: (≤ 18 x 18 x 27 cm) | €0.85 |
| Standard item: (≤ 37 x 36 x 53 cm) | €0.95 |
| Medium item: (≤ 61 x 46 x 46 cm) | €1.35 |
| Large item: (≤ 120 x 60 x 60 cm) | €1.80 |
| Extra large item**: (Girth ≤ 360 cm) and (≤120 x 80 x 180 cm) | €4.90 |
| Extra large item**: (360cm < Girth ≤ 580cm) and (≤120 x 80 x 180 cm) | €9.90 |
**This service is only available within Germany.
| Item size | Disposal Fees | |
| Non-electronic items | Electronic items | |
| Small item (S) (≤ 27 x 18 x 18 cm) | €1.50 | €1.50 |
| Standard items (M) (≤ 53 x 37 x 36 cm) | €2.50 | €2.50 |
| Medium items (L) (≤ 61 x 46 x 46 cm): | €3.50 | €3.50 |
| Large items (XL) (≤ 120 x 60 x 60 cm): Umfang max. 360 cm | €6 | €6 |
| Bulky items (> 120 x 60 x 60 cm) Girth max. 360 cm Weight < 31,5 kg | €12 | €12 |
| Hauler Delivery Girth > 360 cm Length > 200 cm Weight > 31,5 kg | €25 | €65 |
| Other services | |
| Labelling: | €0.53 per unit |
| Services on demand: | €8 per 20 minutes started |
| WEEE take-back fee: | €23 |
| General Cargo (container of loose truck loading) Inbound | |
| up to 1000 units: | €300 per container |
| up to 2000 units: | €360 per container |
| up to 3000 units: | €410 per container |
| up to 4000 units: | €450 per container |
| There can be max. 3 different EANs in one container. For each additional EAN a fee of €5 will be charged for the extra effort. |
*All prices exclude VAT.
The final product dimensions and weights, which are decisive for our charges, are determined at our FBK warehouse locations. Please note that these may differ from the data you provide due to the nature of the product.
For further information regarding the WEEE old appliances take-back regulations see here.
Reimbursements
We will reimburse the seller fulfilment fees, respectively the price of the item in the following circumstances:
- If we break or lose an item in the warehouse, we will reimburse the seller the sales price excl. VAT
- If something is damaged during delivery, we will reimburse the sales price excl. VAT
- If an order is cancelled due to a delay during delivery, we will reimburse the fulfilment fees (delivery and return)
- If something is lost during return, we will reimburse the price of the item and the return fulfilment fee
We consider this to be compensation for damages.
Accounting & Invoicing
The amount is charged against the seller’s credit. For this reason, it is important to ensure that there is sufficient credit in your Kaufland Global Marketplace seller account.
On the first day of each month, the FBK invoices for the previous month are available in the Accounting area of your Seller Portal. Other Accounting documents, such as Refunds or Compensation (if applicable), will be sent to you via e-mail.