Order Management

How can I retrieve my orders?

You have the following options to manage your orders:

• In case you are integrated with a software interface, you can most likely find your orders there
• You can retrieve the orders by API
• You manage your orders manually in your Seller Portal.
• You retrieve the orders using the sales report to be generated.

How do I confirm shipment of an order?

Under “Manage orders” in the Seller Portal you can select the option to “Mark unit sent” and thus provide tracking information for the order.

It is also possible to confirm shipment via interface or API integration. If needed, please reach out to your software partner for further information.