EPR Service by Kaufland in France

Your support in case of missing EPR numbers in France

In order to sell products on Kaufland.fr, you must ensure that you comply with all Extended Producer Responsibility (EPR) obligations in France. This includes providing a unique identification number (IDU number) for each category in which you offer products. 

Here you will find all information on the EPR requirements for France.

How does EPR Service by Kaufland work in France?

This service provides Kaufland Global Marketplace sellers with EPR numbers for selected categories which are obligatory for sales in France. If you do not enter your EPR numbers for your categories, the service provides you with the required numbers. These are then automatically assigned to your categories by the system – without you having to activate the service separately.

Here’s how to activate and deactivate EPR Service by Kaufland:
  • Automatic service activation: The EPR service will be automatically activated for you when you start the onboarding for Kaufland.fr if you have not entered your own EPR numbers for your affected products to activate your offers. Once the service has been activated, all your categories that are covered by the service will automatically be included. You will only incur costs if your product uses a specific category of the service. If you do not wish to use the service, you must deactivate it manually in the Seller Portal.
  • Manual service deactivation: Simply click on the toggle switch for the EPR service in the Seller Portal under EPR Compliance. Once you have deactivated the service, the EPR numbers provided via EPR Service by Kaufland will be automatically removed from your affected categories and the corresponding offers will be hidden if no separate EPR number has been entered.
  • Manual service reactivation: If you wish to use the EPR service again, you can activate it at any time in the Seller Portal by simply clicking on the toggle switch.
Which services are included?

EPR Management by Kaufland provides the following services:

  • Hassle-free selling: If you do not enter your own EPR numbers for your categories, our service will provide you with the required numbers and enter them in your Seller Portal for you. 
  • Automatic provision of information: The eco-participation fees will be automatically included in your offers, provided they are legally required.
  • Transparent reporting: Monthly reports on your sales and the corresponding eco-participation fees are available for you in the Seller Portal.
  • Automated notification: Your sales history and eco-participation fees are automatically submitted to the relevant Producer Responsibility Organisation (PRO).
  • Automated payment: The service pays the eco-participation fees on your behalf based on your sales. The costs incurred are invoiced accordingly without additional surcharges and debited from your seller account.
  • No missed deadlines: The required EPR reports relating to your sales and the amount of eco-participation fees are submitted on time.
Which EPR obligations for sellers does the service not cover?

Please note that you are responsible for fulfilling the following obligations independently, as they are not covered by the service:

  • Legal invoice information: In France, there are specific requirements regarding the inclusion of EPR information on invoices and commercial documents, which you, as a seller, must comply with yourself.
  • Specifications for your shipping packaging: Proper labelling of your shipping packaging. Read more about this here. LINK
  • Repairability and durability index: The seller is still responsible for uploading the repairability and durability indexes for affected products. Missing information on repairability and durability can result in your offers being hidden.
  • Information on return options in your GTCs: The corresponding return conditions for the obligation to take back old products must be included in your General Terms and Conditions (GTCs) in the Seller Portal under Shop Settings and “Legal texts” in the GTCs tab. You are responsible for obtaining information about the take-back options offered by your responsible PRO.
Product and special categories covered by our service:

Example:If you sell packaged electrical appliances, you need an EPR number for the packaging and a separate EPR number for electrical appliances (WEEE). If the relevant electrical product also contains battery components, you will need an additional EPR number for the “batteries” category.

EPR Management by Kaufland does not cover all categories.

In the following overview, you can see which product categories the service provides EPR numbers for in France:

Product categoryEPR codeCategories included in the serviceSubcategories not included  
Electrical and electronic equipmentEEEYesEEE_MEN_CAT3 EEE_MEN_CAT7
BatteriesPAYes
PackagingEMPAPYes
FurnitureEAYes
ToysJOUETYes
Sports and leisure items  ASL  Yes
DIY garden itemsABJYesABJ_FAM_1
DIYDIYYes
ChemicalsPCHIMNo.

EPR Service by Kaufland does not issue EPR numbers for these categories (including sub-categories).

Please register independently and enter the corresponding EPR number in your seller account.
Medical piercing accessoriesDISP-MED
Tobacco and accessoriesTABAC
Mineral or synthetic lubrication and industrial oilsLUB
Construction products and materialsPMCB

Since more than 20 different categories are affected by the EPR regulation, it may be the case that a single product requires multiple EPR numbers.

Overview of service costs

The costs for the service are broken down as follows:

  • Service fee: For each product category for which you use an EPR number, a monthly fee of €1.90 applies. This fee covers registration, the automated calculation and payment of eco-participation fees, and the timely submission of the required reports to recognised PROs.
  • Eco-participation fees: Legally mandated fees that vary depending on the product category and sales volume. The amount of the fees is based on the official PRO rates. EPR Service by Kaufland pays these fees on behalf of participating seller. The costs incurred are passed on to sellers on a one-to-one basis without a commission surcharge and billed accordingly. Billing occurs on a monthly basis.
  • Since the service currently covers 8 categories, the maximum monthly service fee is €15.20 (8 × €1.90) if you sell in all categories covered by the EPR service.
  • You can view the list of eco-participation fees here.
Example calculation of fees:
  • A seller sells products in 6 categories subject to EPR on Kaufland.fr.
  • Some products contain battery components.
  • All products are dispatched to the customer in packaging.
  • Therefore, the seller also uses the 2 special categories “Battery” and “Packaging” (6 product categories + 2 special categories = 8 categories).
  • In this example, the seller pays a monthly service fee of €15.20 plus VAT (€1.90 x 8) for all 8 categories within the EPR service.
  • Depending on the product category and sales volume, the eco-participation fees also apply.
EPR reporting to authorities

As part of the “standard reporting”, Kaufland Global Marketplace is obligated to comply with the reporting guidelines of the Producer Responsibility Organisations (PROs). The eco-participation fees are therefore calculated on the following basis:

  • the EPR category of the product,
  • the number or weight of products sold,
  • product attributes such as weight, length, screen size or volume of each product sold,

The fees per item are based on the official price lists of the respective collecting societies, which are set and published once a year.

For sellers using EPR Service by Kaufland, Kaufland Global Marketplace handles the submission of the required data to the authorities and pays the eco-participation fees on their behalf in advance. These costs will then be billed via the monthly invoice from Kaufland Global Marketplace.

Please note: The price lists containing the eco-contribution fees are available here.

Minor discrepancies in fees, amounting to a few cents, result from statutory commercial rounding-up and ensure full compliance with the national reporting standards set by the local authorities.

What product data is required?

Kaufland Global Marketplace calculates the eco-participation fees based on the product data available on the marketplace. Providing complete product data ensures that the calculation of the fees for your items is as accurate as possible. Incorrect or incomplete product data may result in incorrect and potentially higher eco-participation fees.

EPR categoryType of productRequired data
Electrical and
electronic products
(WEEE)
GeneralWeight; battery weight (if applicable)
TVScreen Size
Furniture (EA)GeneralWeight
Upholstery fabric, beds,
mattresses, headboards,
mattress topper, duvet/quilt,
cupboard doors
Width, length
Bed legs, bed slats,
pillows, cushions
Set (quantity)
DIY &
gardening products
GeneralWeight; battery weight (if applicable)
Toys (JOUET)GeneralWeight; battery weight (if applicable)
Sport & Outdoor (ASL)GeneralWeight; battery weight (if applicable)
Hiking bag/backpackVolume
(filling capacity)
Windsurf rig, sailsArea

In the event of missing or incorrect data, Kaufland Global Marketplace will perform the reporting on your behalf based on the stored product data. This may affect the classification of your products and could result in higher fees for you if the required data is missing or incorrect.

How to provide your product data

To ensure your products are categorised correctly and your future fees are calculated accurately in accordance with the standard reporting method, please go through the following steps:

Step 1 – Review of the eco-participation fees
  • In the Seller Portal, download the “EPR reports”. To do this, go to Reports > Request reports > Offered items > Kaufland.fr > “EPR reports”
  • You will find the requested file under Reports > Processed Reports. Review how each of your products has been categorised and which fees apply to your products
Step 2 – Check your eco-participation fees against the price list
  • Compare the fees assigned by the system with the official price lists to ensure there are no discrepancies in the fee amounts or product categorisation.
  • If the EPR category, eco-code or eco-participation fees differ, follow the instructions in step 3. 
Step 3a – Correct your product data

If the product data assigned to your offers is incorrect or incomplete, you can update your product data using one of the three options below. Your suggestions are checked by an automated prioritisation system before being applied to your products on the marketplace.

  1. Customise individual products via the Seller Portal :
  • Navigate to Offers in the menu and select Kaufland.fr.
  • Select the desired offer from the list.
  • Open the “Product data” tab and switch to “Attributes”.
  • Select the appropriate attribute (e.g. weight).
  • Enter the relevant data.
  • Finally, click on “Submit proposal”. 

2. Bulk upload via CSV file

  • Open the Seller Portal and go to Reports > Product Data > Kaufland.fr.
  • Download the “EPR attributes of your products” report.
  • Delete columns that don’t apply to your products – e.g. “screen_size” if you don’t sell TVs.
  • Fill in the missing data or correct any errors. Leave existing correct data as is.
  • Save the file.
  • Upload the file via Product Data Imports.

3. Bulk upload: via API

  • Transfer your product data via the Marketplace Seller API.
  • You can find more information in the Seller API documentation.
  • Use the column names from the CSV template above if you need help with attribute names and format.
Step 3b – Appeal incorrect product categorisation and attributes

You can use the EPR appeal process if you have already tried to update your product data but it is still incorrect, or if the assigned EPR category, eco-code or eco-participation fee is incorrect:

To submit an appeal:

  1. In the Seller Portal, go to EPR Compliance page for Kaufland.fr or to the offer details page of the affected offer.
  2. Click on the “Appeal classification” button at the bottom.
  3. Submit the details via the contact form by selecting Seller Portal > EPR and choosing the reason for appeal.

Please note:

It may take several weeks to process the appeal.

Step 4 – Final check

Once your changes have been processed, download the “EPR attributes of your products” report again and check that your updated fees and categorisations have been applied correctly.

Common errors in product data

In the event of missing or incorrect data, Kaufland Global Marketplace will perform the reporting on your behalf based on the stored product data. This may affect the classification of your products and could result in higher fees for you if the required data is missing or incorrect.

Therefore, pay attention to the correct units: A common mistake is specifying the wrong unit of measurement – ​​e.g. kilogram (kg) instead of gram (g) for weight, or metre (m) instead of centimetre (cm) in measurements. This not only leads to incorrect product categorisation, but usually to an eco-participation fee that is far too high. Therefore, please check that you have entered the correct unit of measurement for each entry.

FAQs
Which and how many EPR numbers do I need? 

You need an EPR number for each product category in which you market products in France that fall under the EPR regulation. Since there are over 20 different categories, it is likely that you will need a combination of several EPR numbers to have your offers activated.

Do I need to register for the service, or will I be automatically enrolled? 

You will be automatically enrolled in the service as soon as you add the French sales channel. You can deactivate and reactivate the service yourself at any time in your seller account under Shop Settings > EPR Compliance. You can find detailed information here.

Are offers hidden if an EPR number is missing?

Once you deactivate the service, the EPR numbers provided by EPR Service by Kaufland will be automatically removed from your categories. Since your offers without valid EPR numbers are no longer compliant with the EPR regulations, the corresponding offers will be hidden in this case.

Which EPR obligations remain with me as a seller that the service does not cover? 

As a seller, you must comply with further obligations – in particular the legally required invoice details, the physical product labeling (Triman label), the repairability and durability indices, and the return options in your GTCs. You can find an overview here.

Can I use EPR numbers from other EU countries or categories?

No. You need separate EPR numbers for each category and specifically for France, even if you are already registered in other EU countries.

When and how is the service fee billed?

There is a monthly service fee for using EPR Service by Kaufland, which you can find as usual in your monthly invoice. The fee consists of the service fee and the product-related eco-participation fees ( see calculation example ).

Why am I receiving very high eco-participation fees for a small item?

The eco-participation fees are calculated based on the product attributes you have entered. If there are no product attributes, or attributes that are obviously incorrect, specified for your item, the highest applicable contribution rate will be calculated automatically. Therefore, please check that you have entered the correct product attributes with the correct unit of measurement (e.g. grams/kilograms for weight, centimetres/metres for dimensions) for all EPR relevant items. You can update the product attributes at any time in the Seller Portal. 

Why is the eco-fee too high despite the entered attributes?

A common mistake is specifying the wrong unit of measurement – ​​e.g. kilograms (kg) instead of grams (g) for weight or metres (m) instead of centimetres (cm) for measurements. This not only leads to incorrect product categorisation, but also usually to a significantly excessive eco-participation fee. Therefore, please check that you have used the correct unit of measurement for every entry.

What happens if I don’t specify any product attributes for my item?

If the required product attributes (weight and/or dimensions) are missing, the highest eco-participation amount of the respective EPR category will automatically be applied to your item. This can lead to significant additional costs. To avoid this, please enter the correct product attributes for all items relevant for EPR. You can find out exactly how this works here.

I am a manufacturer and I have entered the wrong weight – how do I correct this? 

Correct the weight as soon as possible directly in the Seller Portal (see step 3a – Correct your product data). For past invoices that were generated based on incorrect data, please contact Seller Support at Kaufland Global Marketplace.

Where can I get help in determining the necessary EPR numbers for my products?

Refer to the overview of all EPR product categories covered by the EPR Service by Kaufland in France. You can find out which additional categories are affected by Extended Producer Responsibility and how you can register for further EPR numbers here.